FAQ | Learn More About Suzumo Machinery | Sushi Machine Australia

1. Why is Suzumo better?

Suzumo invented the first sushi machine in 1981. Since then Suzumo has developed a wide range of high quality rice processing machines with over one hundred patented and unique designs. Suzumo machines were chosen by most of the biggest food and beverage companies in the world including McDonalds, MOS Burger and Australian State Government Hospitals. Suzumo has about 250 employees working on sushi and rice machinery development to provide full support and services to clients all over the world.

2. Why choose Suzumo in Australia?

Suzumo International Division specially design and build their sushi machines to Australian standards . Suzumo sushi machines are the ONLY sushi machines that are CE certified and comply with Australian OH&S standards. No transformer is required for the machines as they run on 240V 1Ph (except special models).

3. Why Joseph Lee & Co?

Joseph Lee & Co (JLC) is the sole agent for a number of Japanese companies listed on the public stock market JASDAQ (Suzumo, General Packer, Maruto Sangyo). Other private Japanese companies JLC represenmts include Omori, Sanko and Totai. We have been in business for over 25 years and are members of APMA (Australian Packaging Machines Association) and APPMA (Australian Packaging & Processing Machines Association). We import sophisticated food production machines (lines) and packaging materials & machines from Japan. With JLC’s expertise in large machinery, you will get the attention and support you need. JLC provide delivery, shipping insurance, installation, operation training and technical service for all Suzumo machines across Australia.

4. Why the Australian OH&S Standard and CE standard?

If the insurance company or Workcover discovers that the machines do not comply with Australian safety standards, they have the right to reject your accident claims. As Suzumo sushi machines meet the recognised safety standard, the customers will be fully covered in the unlikely event of an accident.

5. Where do the machines comes from?

All Suzumo machines are designed and manufactured from Japan with the highest quality and standard.

6. Where can I see sushi machines in operation?

You can see Suzumo machines operating in our customer’s takeaway shops in many large shopping centres. Our clients include Go Sushi and Sushi Sushi. You are most welcome to visit our showroom in Sydney to see machine demos as well as a large variety of Suzumo machinery and accessories. Visit us and we will walk you through the product range. Or visit our YouTube channel.

7. How long does the machine last?

Average machine life time is approximately 8-12 years. In fact, the first Suzumo sushi machine sold to Sydney Fish Market in 1995 is still running in good condition.

8. How long does it take to get the machines?

You will receive the machine as payment is cleared. Joseph Lee & Co keeps a wide range of Suzumo products in stock in its 1000 m2 warehouse.

9. What if I require machine servicing?

Joseph Lee & Co has in-house technicians and contracted technicians. Our in-house technicians have gone through official training in Japan and offer installation and operation services across Australia. Telephone support is available.

10. Does JLC sell any second hand machines?

Very rarely, as most of our customers tend to keep the machines due to their dependability and reliability.